Privacy Policy

In the course of its activities and operations, Kiné Pro Sport inc. (hereinafter “Kiné Pro Sport”) collects and processes various types of information, including “personal data”. Kiné Pro Sport is committed to respecting the privacy of its customers. The Kiné Pro Sport team is dedicated to collecting and using your personal data in a responsible and confidential manner, and only for clearly established purposes, with your consent. This Privacy Policy applies to all information obtained from the use of the Kiné Pro Sport websites, including its subdomains, and any of the in-clinic or sports activity consultations.

Kiné Pro Sport is a private company offering the following services:

• Various professional manual therapies (such as sports therapy, massage therapy and osteopathy) in clinics and during sporting activities
• Therapeutic services (such as pressotherapy and physical training)
• Sale of complementary products.

All our consulting services are designed to improve and optimize the physical health and safety of active people.

Sabrina Battista is the legal representative of Kiné Pro Sport inc. If you have any questions about this Privacy Policy or the management of your personal data, please contact us at info@kineprosport.com.

To provide you with the best possible experience, our websites collect two types of data:

Data you send to us directly and that we collect automatically. The date you provide us is the data that you transmit directly to us, via a form, by subscribing to our newsletter, by making an appointment or by purchasing via our online store.

The data we collect automatically is the information we record when you visit our website, including the following: the website from which you visited us, the sections of our site you visit, the date and duration of your visit, your anonymized IP address, as well as information from the device you use during your visit (device type, operating system, screen resolution, language, country of location and web browser type). Our websites make use of browser cookie technology, as explained in the following section.

We use “Cookies” to enhance your experience and understand how you use our site. These small files stored in your web browser give us useful information, such as your preferred language, and are solely intended to facilitate your browsing or for anonymized statistical purposes.

These measures are carried out anonymously in accordance with the General Data Protection Regulation and Law 25. This data is hosted on our own server and our Cookies do not require your consent, as they do not track you personally, are not used for targeted advertising, are not shared with third parties, and do not allow global tracking of your browsing on other websites or applications.

Further information on Cookies and similar technologies can be found on the CNIL website. To set your browser’s Cookie management settings, please refer to the same website for instructions, depending on your browser.

We only collect your personal data once we receive your consent, which is given explicitly when you purchase our products online or when making any direct request concerning our clinic and other services. Such consent must be given freely, clearly and unequivocally. You have the right to be informed of the personal data managed by Kiné Pro Sport inc. as well as the right to rectify, request the removal of, and limit the processing of such data. You also have the right to ask us to provide you with a copy of your personal data. We will only respond to that request and provide information if you contact us directly and have used our website or services.

To exercise any of the rights set out in this Privacy Policy, or if you have any questions or comments relating to your personal data, you may contact us at the following email address: info@kineprosport.com

We use trusted external suppliers for certain technical data processing operations or for specific services. These subcontractors are carefully selected and comply with high standards of data protection and security.

We only share with them the information required for the services we offer.

We retain our customers’ personal data for as long as is required for the activity in question. For example, we retain indefinitely all messages you send us, as well as your basic contact details. In addition, according to the rules and regulations implemented by the professional associations of Kiné Pro Sport members, your client files and all information in regards to the services provided must be kept for a minimum of 5 years following your visit before being permanently deleted.

For more information about our online store and sales conditions, please visit our page: https://www.kineprosport.com/en/terms-of-sale